Accounts Manager in Oklahoma City, OK

Send resumes to: (click to respond) The Accounts Manager will be responsible for developing long-term relationships with portfolio of assigned customers, connecting with key business executives and stakeholders. The Accounts Manager will liaise between customers and cross-functional internal teams to ensure timely and successful delivery of our solutions according to customer needs. This person will be someone who can handle existing and new client projects to jump start the project, listen to clients needs, communicate and work closely with our offsite team to align resources and manage expectations. ? Identify project stakeholders ? Work within and improve quality control guidelines for project implementation? Work with and create project budget? Map risks, identify contingency actions and develop risk plan ? Forecast and track key account metrics ? Operate as the lead point of contact for any and all matters specific to the customers ? Build and maintain strong, long-lasting customer relationships ? Develop a trusted advisor relationship with key customer stakeholders and executive sponsors Position QualificationsCompetency Statement(s) ?Project Management - Ability to organize and direct a project to completion. Familiarity with SDLC (Software Development Life Cycle) a plus.?Communication, Oral - Ability to communicate effectively with others using the spoken word.?Accountability - Ability to accept responsibility and account for his/her actions.?Management Skills - Ability to organize and direct oneself and effectively supervise others.?Analytical Skills - Ability to use thinking and reasoning to solve a problem.?Research Skills - Ability to design and conduct a systematic, objective, and critical investigation.?Strategic Planning - Ability to develop a vision for the future and create a culture in which the long range goals can be achieved.?Business Acumen - Ability to grasp and understand business concepts and issues.?Customer Oriented - Ability to take care of the customers? needs while following company procedures.?Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.?Innovative - Ability to look beyond the standard solutions.?Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.?Self Motivated - Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.?Self Confident - The trait of being comfortable in making decisions for oneself.?Detail Oriented - Ability to pay attention to the minute details of a project or task.?Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.?Conceptual Thinking - Ability to think in terms of abstract ideas.?Decision Making - Ability to make critical decisions while following company procedures.?Delegating Responsibility - Ability to allocate authority and/or task responsibility to appropriate people.?Communication, Written - Ability to communicate in writing clearly and concisely.?Accuracy - Ability to perform work accurately and thoroughly.? Ensure the timely and successful delivery of our solutions according to customer needs and objectives. ? Manage expectations of senior stakeholders by providing regular updates on status, risks, forecasts ? Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders ? Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment ? Holds team accountable to deliver assignments on time with high quality ? Update team issue and risk logs on a regular basis, when necessary ? Clarify completion criteria for each deliverable and develop acceptance plan ? Assist with high severity requests or issue escalations as neededSkills & Abilities Education: Bachelor's Degree (four year college or technical school)Experience: 1 plus years of experience in software development and various industries (life science, medical, banking)Computer Skills: Microsoft Suite (Excel, Word, PowerPoint, and Outlook), Microsoft Visio, Microsoft Project, Knowledge in Agile software development approach SCRUM is preferred, experience is highly desirable. Expertise in the use of software and the Internet. Other Requirements: Candidate must be available to work weekends as needed and willing to work early or late for the purpose of accommodating time difference between the US and overseas.Send resumes to: (click to respond)